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Put messaging to work for your business

Reach customers almost anywhere
Make it easy for people to connect with your business by meeting them where they already are: on WhatsApp.
Connect through conversations
Drive marketing, sales and support outcomes with two-way conversations that engage across the customer journey.
Create memorable experiences
Leverage the API to deliver compelling conversational flows with interactive CTAs, dynamic product lists, rich media and more.

Share important updates with customers

  • Send order confirmations and shipment updates
  • Share appointment availability and other reminders with your customers
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Make promotions feel more personal

  • Drive upsell and cross-sell opportunities
  • Re-engage after cart abandonment
  • Maximize the ROI of your marketing spend with hyper relevant promotions
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Build a friction-free buyer journey

  • Make it easy for customers to browse products and place an order, right from within WhatsApp
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Optimize support costs and increase efficiency

  • Deploy automated conversational flows to mitigate high volume inbound support requests
  • Implement smart routing from conversations only when live agent support is needed
  • Integrate with popular back-end systems like CRM and marketing automation platforms
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Provide account access and password support

  • Enable multi-factor authentication or one-time passwords to verify accounts and users
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Create your own one-of-a-kind experiences

  • Deploy automated conversational flows to mitigate high volume inbound support requests
  • Deliver interactive conversational experiences that engage and delight
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Take the next step

WhatsApp Business offers a more personal customer experience so you can run your business better.

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